FAQ

Concierge Medicine Plan’s Individual* Member Fees:

Quarterly: $675
Semi-Annually: $1250 ($100 discount)
Annually: $2500 ($200 discount)

*Family and Group Memberships Plans are also available
For more information, please contact 682-325-9148

You can make your payments by:

• Debit, Credit Card or Cash
• Automatic withdrawal from a bank account
• Financing through CareCredit

The membership agreement is for a period of one year and is renewable annually.

After the initial three (3) months commitment, the member can cancel the membership plan by providing an advanced 30 days written notice.

Dr. Samadi’s Health & Wellness Institute does not have any relationship and/or contractual agreement with any governmental or 3rd party health insurance company(s).

As a result, our medical staff cannot provide any assistance with completing and filling health insurance claims, obtaining payment from health insurance company(s).

Similarly, the staff cannot arrange for pre-authorization of medical services or medicines

If you are only utilizing our clinic’s
a) BHRT or hormones optimization and replacement services or
b) medically supervised weight management programs,
it would be highly advisable to maintain your relationship with your existing PCP.

Yes. Patients must have medical insurance for services not covered by our clinic, such as hospitalizations, specialists, x-rays, etc.

• Depending on your insurance plan, it is quite possible that most of your prescription medication(s) will be covered by your insurance.
• In majority of cases, it is quite possible that some or all the lab work is covered by insurance.
• Insurances do not cover bio-identical hormones.
• Insurances do not cover supplements.

• We suggest that prior to having your blood drawn, share your lab requisition with your insurance company to find out how much they will cover.
• If your insurance provider does not offer to cover most of the lab work or if it is being applied to your deductible, we offer a discounted lab program through Quest Diagnostics.
• We have worked directly with Quest Diagnostics to negotiate a much lower cash price. For majority of the labs our patients can save up to 75% off list price.
• Should you choose to utilize this program, the clinic coordinator will provide you with the specific pricing. Your lab draw appointment can also be scheduled at the same time.

• Membership fees: After the initial three (3) months commitment, members can cancel the membership plan by providing an advanced 30 days written notice. In such an event, the prorated balance of the membership fees will be refunded.
• There will be no refunds of any kind on procedures, lab work or lab kits.
• There will be no refund of any kind for purchased supplements.

• Yes. Telemedicine appointments are available to our patients, either via FaceTime or cellphone.
• The initial appointment and some follow-up appointments must be face to face and in person.
• In most cases, 3 consecutive telemed visits must be followed by a face to face in person visit.

House calls are not part of the regular membership package. Under special circumstances, this is an option to discuss with Dr. Samadi.

No. We refer all of our patient who suffer from chronic pain to a pain management specialist.

• Dr. Samadi does not have admitting privileges at any hospital.
• Should you potentially require a hospital admission, initially you will be evaluated at the emergency department of your choice. After being admitted to the hospital, you will be taken care of by the hospitalist group.

You will need to contact the clinic coordinator at 682-385-9148 and make an appointment in advance.

You will need complete the following forms prior to your annual physical appointment:

• Patient Demographic
• List of your medications and supplements
• If necessary, complete the following questionnaires: BHRT and Thyroid (hormone optimization), PHQ-9 (depression), GAD-7 (anxiety), ASRS (ADD/ADHD) and Weight Loss

• You will need to contact the clinic coordinator at 682-385-9148 and make an appointment in advance.
• It would be beneficial to undergo your laboratory testing at least 3 weeks in advance of your annual physical appointment.
• If necessary, you will need to update the following forms prior to your annual physical appointment: BHRT and Thyroid (hormone optimization), PHQ-9 (depression), GAD-7 (anxiety), ASRS (ADD/ADHD) and Weight Loss

• You will need to contact the clinic coordinator at 682-385-9148 and cancel your appointment at least 48 hours in advance. You can also reschedule your future appointment at the same time.
• Barring an emergency, a cancellation fee of $100 will be applied to your account for any cancellation of less than 48 hours notice and/or no show.

• Our clinic provides on-site lab draw services, Monday to Friday from 9:00 AM to 2:00 PM.
• Should you choose to use our clinic for your lab draw services please contact the clinic coordinator at 682-385-9148 and arrange for an appointment.

• In majority of cases the turn- around time for the reporting of your lab results is 10-14 days.
• We want you to get the most out of the time that you spend with your provider. In order to do that, our providers spend time preparing for appointments in advance, so that you have the best treatment plan possible.

• You will need to contact the clinic coordinator at 682-385-9148 and request for your prescription(s) to be refilled.
• Please notify the clinic coordinator if there has been any change in the pharmacy that is regularly dispensing your medication(s).
• In order not to run out of your medication(s), it is highly advisable to request for your prescription(s) at least 7 days in advance of your last dose.

• You will need to contact the clinic coordinator at 682-385-9148 and request for your supplement(s) refills.
• Considering the possibility of your supplement(s) being back-ordered, in order not to run out of your supplement(s), it is highly advisable to request for your prescription(s) at least 14 days in advance of your last dose.